Privacy Policy

Privacy Policy

Data Controller

The company responsible for processing your data under this Privacy Policy is:

  • AIR-VAL INTERNATIONAL, S.A.
  • Tax ID: A58008244
  • Address: C/ Ayala, 82 1º Izq. – 28001 – Madrid
  • Email: proteccion.datos@air-val.com
  • Website: air-val.com
  • Phone: 936355335

Registered in the Mercantile Registry of Madrid, Volume 36.780, Folio 33, Section 8, Page M-658867, Entry 2.

At AIR-VAL INTERNATIONAL, S.A., we recognise the importance of protecting your personal information and are committed to handling it responsibly and in compliance with data protection laws.

This privacy policy aims to regulate all aspects related to the processing of data from different users who browse or provide their personal data through the various forms on the website.

 

Personal Data

Personal data is information that identifies you or makes you identifiable. Through the website, in the designated fields, we collect the personal data provided by the user, such as name, surname, email address, phone number, postal address, town, etc., as well as any data voluntarily provided through any social networks the user is registered on. In this case, privacy will depend on the user’s own configuration and the terms and conditions of the respective social network.

The user’s visit to the website does not imply the provision of any personal data. However, if they do provide such data, it will be processed lawfully in accordance with the principles and rights set out in the GDPR 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.

 

Purpose, Duration, and Legal Basis of Processing

The data provided by the user will be processed for the following purposes:

  • Respond to the user’s request or inquiry via the contact form on the website. The personal data provided by the user will be processed to handle and manage their request, inquiry, or any petition made through the form. This data will be retained as long as necessary to fulfil the request and for the period established by law, with a minimum duration of 3 years.
    • Legal basis: The legal basis for processing this data is the user’s consent, which they give by selecting the acceptance checkbox for our privacy policy before sending the request. The user has the right to withdraw their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
  • Improve your browsing experience on the website. The data will be retained as long as the user does not withdraw their consent to the processing by deleting the cookies, and for the period established by law, with a minimum duration of 3 years.
    • Legal basis: The legal basis for improving the user’s browsing experience is the user’s consent when accepting cookies. The user has the right to withdraw their consent at any time.
  • Manage our social networks and send you information about our activities and products. The data will be retained as long as the user does not withdraw their consent and for the legally required duration, with a minimum of 3 years.
    • Legal basis: The legal basis for managing social networks and sending news is the consent provided by the user.
  • Send communications, newsletters, or bulletins about AIR-VAL INTERNATIONAL, S.A. products. The personal data provided by the user will be processed to send them information about our products and services. The data will be retained as long as the user does not withdraw their consent and for a legally required period of at least 3 years.
    • Legal basis: The legal basis for this processing is the user’s consent when they accept the privacy policy before subscribing to the newsletter.
  • Manage communications through the whistleblower channel. The data provided will be processed to manage and resolve any report made via the whistleblower channel, which can be accessed through the website.
    • Legal basis: The legal basis for this processing is fulfilling a task in the public interest and legal obligations. The data will be retained only for as long as necessary to determine whether to investigate the reported facts.

Transfer or Communication of Personal Data and International Transfers

Your data will not be communicated or transferred to third parties, except where there is a legal obligation or those service providers linked to the Data Controller who act as data processors. Our servers are located in the European Union, and as a general rule, we contract service providers also located within the European Economic Area or in countries that have been deemed to have an adequate level of protection.

If we need to use external service providers that require the transfer of personal data outside the European Union or to countries that have not been declared to have an adequate level of protection, we will ensure the security and legitimacy of the processing of your data through adequacy decisions, standard contractual clauses, binding corporate rules, exceptions, or any other instrument approved by the supervisory authority that provides adequate guarantees for the international transfer of data.

 

Data Update

It is important that in order for us to keep personal data updated, the user always informs us of any modifications. Otherwise, we do not take responsibility for their accuracy.
The user guarantees that the personal data provided is accurate, ensuring that all information provided corresponds to the actual situation, is up to date, and is correct, and is obliged to communicate any changes.

 

Third-Party Data

If the user provides data of third parties for any purpose to AIR-VAL INTERNATIONAL, S.A., they guarantee that they have obtained this data lawfully, that they have previously informed the affected parties, obtained their consent to communicate the data, and that the information provided is accurate and truthful.

 

Mandatory Nature of Requested Information

All our forms have an asterisk (*) next to mandatory data. If the user does not provide those fields or does not tick the box accepting the privacy policy, the submission of information will not be allowed.

 

Rights of Data Subjects

You have the right to access your data and obtain confirmation regarding its processing, as well as a copy of the personal data being processed. You have the right to update your data and request the rectification of any inaccurate data or request deletion when the data is no longer necessary for the purposes for which it was collected. You may request a restriction on the processing of your data and object to the processing of it by revoking your consent, as well as exercise the right to data portability. Likewise, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us at proteccion.datos@air-val.com. If you believe that your rights have not been adequately addressed, you have the right to file a complaint with the supervisory authority at www.aepd.es.

 

Processing of Data from Minors

Anyone providing data through the forms on this website and accepting its processing declares that they are over 14 years of age, and access to and use of the portal by those under this age is prohibited. If at any point the Data Controller detects that a minor under 14 years of age has provided personal data, we will proceed to delete such data. Furthermore, parents or guardians may in any case contact AIR-VAL INTERNATIONAL, S.A. to block the access account of minors in their care who have registered by falsifying their identity.

 

Social Networks

The purpose of tools such as Facebook, Twitter, Instagram, etc., or other social networks is to provide visibility and promote the activities developed by our organisation. These tools store personal data on the servers of the respective services and are governed by their own privacy policy. It is recommended to review and read the terms of use and privacy policy of the social network at the time of registration, considering the different configuration options regarding the level of privacy of the user profile on the social network.

Moreover, the Data Controller reserves the right to remove from its social networks any information published by third parties that violates the law, incites such actions, or contains messages that undermine the dignity of individuals or institutions. It also reserves the right to block or report the profile of the author of these messages.

 

Cookie Processing

A cookie is a small file that is downloaded and stored on the user’s computer when they access a webpage. Cookies allow the website, among other things, to store and retrieve information about the user’s browsing habits or their device and, depending on the information they contain and how the user uses their device, they can be used to recognise the user.

The user has the option to prevent the generation of cookies by selecting the appropriate option in their browser settings. More information can be found by reading our Cookie Policy.

 

Date of Update: 18/09/2024

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AIR-VAL INTERNATIONAL, S.A., as the data controller, will process your data with the purpose of sending you our newsletter with commercial updates about our services. You can access, rectify, and delete your data, as well as exercise other rights by consulting the additional and detailed information on data protection in our privacy policy.

I have read and accept the conditions contained in the privacy policy regarding the processing of my data for the sending of the newsletter.